1. Order Processing Timeline

• All orders are processed within 1–3 business days from the date of order confirmation.
• Orders are not processed on Sundays or public holidays.

2. Shipping Timeline

• Metro Cities: 2–5 business days
• Non-Metro Cities / Towns: 4–7 business days
• Remote Areas: 5–10 business days

Note: Delivery timelines may vary depending on location, courier availability, and unforeseen circumstances.

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.

4. Delays in Delivery

• Delivery may be delayed due to:
• Natural calamities
• Government restrictions
• Logistics issues beyond our control

We will keep you informed in case of any significant delays.

5. Incorrect Address / Failed Delivery

• If the delivery fails due to incorrect address or customer unavailability:
• Re-delivery may be attempted
• Additional charges may apply

6. Damaged or Lost Packages

• If you receive a damaged product or if the package is lost in transit:
• Please contact us within 48 hours of delivery
• We will investigate and provide a resolution (replacement/refund)

You hereby agree that the delivery dates are estimates, unless a fixed date for the delivery has been expressly agreed in writing. The cost for delivery shall be calculated at the time of initiation of Transaction based on the shipping address and will be collected from you as a part of the Transaction Amount paid for the products and/or services. In the event that you do not receive the delivery even after seven days have passed from the estimated date of delivery, you must promptly reach out to us at seller+b906032bf5a043c2a548cfad6e2edccc@instamojo.com.